COVID-19: NCHC IS SAFELY SERVING OUR COMMUNITY. LEARN MORE

FAQ

Frequently Asked HVAC Questions

NCHC is here to answer all your heating and cooling questions. Use this handy guide for all your HVAC needs!

Do you service my area?

NCHC Proudly services Raleigh, Durham, Chapel Hill, Cary, Wake Forest, Morrisville, and all major towns in and around the Triangle.

What HVAC services do you offer?

NCHC offers HVAC installation, maintenance, repairs, consultation, financing with approved credit, and any other need you may have related to heating and cooling.

How much does an HVAC cost in Raleigh/Durham?

That depends on what you need. Our service techs can work with you to identify the proper system for your home or office. We provide FREE quotes based upon square footage, layout, and personal requirements.

What HVAC system is best?

That depends entirely on your requirements and budget. Though home layouts may be alike, individual preference may suggest one system is better than another due to output or other reasoning. Contact us to learn more.

What HVAC brands do you work with?

We work with leading heating and cooling brands like Mitsubishi, Trane, Lennox, Goodman, Rheem and more.

Do I need a new thermostat?

Our technicians can quickly answer this for you. Is your heating/cooling system cutting on and off frequently? Does the thermostat appear to be improperly reading indoor temperatures? You may need maintenance or a full replacement. Luckily, this can oftentimes be done quickly and affordably!

Do you offer any special HVAC discounts?

Check our promotions page for the latest discounts.

How often should I service my air conditioner?

Seasonal maintenance is recommended for longer system life and preventing issues before they arise. Nothing stings worse than having damage to an HVAC that could have been prevented.

Are you fully insured and licensed?

Yes, NCHC is fully insured and licensed for HVAC repair, maintenance, installations and more.

What public health / COVID-19 protocols does NCHC use?

We care about local communities and we are responding to your concerns around the spread of the Coronavirus (COVID-19). We want to let you know what we are doing to protect our customers and NCHC team during this time. Our team wears protective gear such as gloves and face masks and shoe coverings when available if entering your home is necessary. Learn more here

Is NCHC locally owned and operated?

We are locally owned and operated. We’re not just your HVAC service team, we’re also your neighbors!

Do you offer duct cleaning?

Yes, we offer professional duct cleaning and dry duct cleaning. Moldy / dirty ductwork can cause air quality issues. Contact us today for a quote.

I have a duct leak. Can you help?

Yes, we can both detect and fix duct leaks.

I’m worried about humidity and moisture. How can you help?

We offer dehumidifier installation.

What is an HVAC Zoning System?

HVAC zoning separates heating and cooling systems for optimal comfort. We offer zoning system services, including damper repair, for your home or office.